Help Center
Documentation, guides, and tutorials
Help & Documentation
Welcome to the REACTOR Help Center. Find guides, tutorials, and documentation to help you use the platform effectively.
Pilot quick start
Jump to the core pilot topics. This is navigation only — detailed workflows are added in later passes.
Getting Started
Learn the basics of using REACTOR
Welcome to REACTOR
Introduction to the platform and its core concepts
Platform Navigation
How to navigate between modules and sections
Setting Up Your Profile
Configure your user profile and preferences
Your First Steps
Quick start guide for new users
My CORE Navigation
Finding and opening operational module workspaces
My PULSE Access
Personal portal, membership, and passport workflows
Company Portal
Company dashboard, people, and shared PULSE lists
Administration
Managing organizations, users, and settings
User Management
Adding, editing, and managing users
Organization Settings
Configuring organization-wide settings
Access Control
Managing permissions and access rights
Support System Overview
Understanding the support ticket system
Creating Support Tickets
How to create and submit support tickets
Ticket Workflow
Understanding ticket statuses and workflow
Viewing Ticket Details
Card view, tray details, comments, and activity history
Modules Overview
Understanding REACTOR modules and their purposes
SHARD - HSEQ
SHARD is the HSE command core for permits, observations, incidents, drills, and safety analytics. It keeps risk controls visible from the yard to leadership dashboards.
JADE - Procurement
JADE manages the procurement lifecycle from request for information through purchase orders and goods receipt. Purchasing stays traceable from supplier engagement to goods receipt.
PARTICLES - Master Data
PARTICLES maintains lookup lists and taxonomies other cores depend on. Elements organises lists by core while Units provides shared measurement reference data.
PRISM - Operations
Operations and project management
ATLAS - Spatial Data
Spatial planning, layouts, and voyage planning
TRIDENT - Ship Management
Fleet registry, vessel operations, and maritime reporting
SHARD Modules
PTW, Observations, Incidents, Drills, SIMOPS, Checklists, and more
PTW System
Permit to Work system overview and workflows
Observations
Safety observations tracking and reporting
Incident Management
Incident management and reporting
Checklists
Digital checklists creation and management
Risk Assessments Overview
Understanding risk assessments in SHARD
Creating Assessments
How to create new risk assessment records
Safety Library
Browse approved RAMS/LMRA and safety documentation
Uploading Documents
Upload and attach documents in the Safety Library
Table Interface
Using the Safety Library table: inline editing, filters, and drawer
JADE - PROCUREMENT
Procurement and supply chain workflows
Overview
JADE procurement landing and module entry points
Setup
Open the JADE setup cockpit for procurement defaults and pipeline entry. You need the setup cockpit rather than a specific transaction list.
Cost Codes (MPIR)
Manage material price index registry entries for commercial control. You need to maintain cost codes referenced on requisitions or orders.
ATLAS - SPATIAL DATA
Spatial planning, layouts, and voyage planning
Site Inventory
Register and maintain vessels, yards, ports, facilities, and major equipment used by ATLAS. You are creating or maintaining the physical records ATLAS works with.
Locations
Define location layouts and location trees for site inventory items. You need location trees for a site inventory item.
Site Inventory
Register and maintain vessels, yards, ports, facilities, and major equipment used by ATLAS. You are creating or maintaining the physical records ATLAS works with.
Voyage Planner
Plan vessel voyages with route calculation, fuel estimation, and time optimization. You are planning a vessel voyage from the ATLAS spatial view.
PARTICLES - LISTS
Elements and units reference data
Elements
Browse and manage particle collections grouped by core module. You need to configure lookup lists, codes, or catalogues for any core.
Units & Conversions
Standard units and conversion factors for calculations and forms. You are defining or correcting units referenced outside a single core taxonomy.