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Your First Steps - Help

Your First Steps

Quick start guide for new users

Your First Steps

A short checklist for your first sessions in the pilot. You do not need to configure the whole platform — focus on signing in, finding your modules, and opening the one workflow your supervisor assigned you.

Purpose

This guide turns orientation into action. Follow the steps in order the first time; afterwards, use the Help Center pilot quick start as your shortcut back to the topics you use daily.

Who this is for

  • Field and office users — first login through first PTW, observation, incident, or procurement task
  • Supervisors and HSE — confirm you can reach approval and review screens
  • Tenant Admins — add the admin steps at the end before rolling out to the wider team

What to do first

  1. Sign in — use the credentials your admin sent; confirm the organization name looks correct.
  2. Open the DashboardDashboard to see your landing view and sidebar.
  3. Check your profileControl Panel → Profile; update display details if needed.
  4. Find your pilot module — open the workflow your role owns (see next section).
  5. Read the matching guide — open the Help article for that workflow and walk through one example with supervision.
  6. Ask early — if a button is missing or access is denied, tell your admin before workaround processes spread.

How this connects to pilot workflows

Match your role to the right starting point:

Common navigation paths

  • Help Center home → pilot quick start → workflow article → REACTOR module
  • REACTOR sidebar → SHARD, JADE, or PARTICLES → day-to-day records
  • REACTOR admin → Command Center → users and access (admins only)
  • Welcome and Navigation if you need orientation again

What to ask Cerb.works for help with

  • Pilot bootstrap is incomplete — no users, wrong org, or modules not visible
  • Workflow steps in REACTOR do not match agreed pilot configuration
  • You need training or a walkthrough for a specific module after reading the guide
  • A defect blocks pilot use (errors, missing screens, broken links from Help)

This is a pilot workspace: not every feature is polished or enabled. Your feedback on what is confusing or missing helps prioritize the next documentation and configuration passes.

Where to open it in REACTOR / Help Center

Your first steps in REACTOR

Sign in, confirm membership, open My CORE workspaces, and reach your first pilot module.

  1. 1

    Step 1

    Step 1

    Sign in

    Open REACTOR and sign in with the credentials your administrator sent. Confirm the organization context after login.

    Capture without auth storage state (anonymous). CLI currently uses Jonas employee auth — manual capture or extend screenshot-auth for anonymous login page.

  2. 2

    Step 2

    Step 2

    Dashboard landing

    After sign-in you land on the dashboard — your home base for workspaces, personal portal links, and Help Center orientation.

  3. 3

    Step 3

    Step 3

    Membership and claim

    My PULSE shows organisation memberships, consent status, and pending claims — confirm you are linked to the correct company before operational work.

  4. 4

    Step 4

    Step 4

    My CORE module access

    Available workspaces lists cores and modules enabled for your organisation — SHARD, JADE, PARTICLES, and others your admin has turned on.

  5. 5

    Final step

    Final step

    Open your first module

    Open a pilot module such as SHARD from the workspace grid or sidebar — then follow the matching Help Center workflow guide for PTW, Observations, or Incidents.